Delivery Details
Delivery Details
UK Mainland Carriage
Small Items Carriage
Spend just £75 (Ex VAT) and receive FREE delivery. Orders placed before 4pm are normally dispatched the very same day for next working day delivery. Occasionally there can be a delay if orders are paid for via credit cards. If the value of your order is below £75 (exVAT) a small carriage charge of £6.95 will be applied.
Large Items Carriage
Items such as tables, furniture, cages, operating lights etc. will need to be transported on a pallet and so a large item carriage charge of £75 will be applied.
Scottish Highlands & Isles Carriage
Carriage charges will be quoted for before shipping on an individual consignment basis as the weight, size and destination affects the charge.
Northern Ireland (NI) Carriage
Any pallets to NI require customs clearance and Vet Direct provide a commercial invoice with every assignment. We will need your XI EORI number and Trader Support Service (TSS) number to produce this Commercial invoice. In order to get an XI EORI number the customer needs to firstly apply for a GB EORI number on https://gov.uk/EORI then HMRC will issue an XI EORI number if you are conducting NI trade. If you are registered with TSS they will offer help and support to get your XI EORI number in good time and this is also one way HMRC identify if you are conducting NI movements. For information visit https://www.gov.uk/guidance/trader-support-service. Carriage charge will be quoted for prior to each shipment being dispatched. The customer is responsible for any customs clearance charges.
International Carriage
Carriage charges will be quoted for before shipping on an individual consignment basis as the weight, size and destination affects the charge. A Commercial Invoice will be supplied. For all EC customers an EORI number is required to fulfil customs requirements. The customer is responsible for any customs clearance charges.
Shortages, damages and errors
Such as oversupply must be reported to Vet Direct Services Ltd within 3 working days.
Delivery Details
UK Mainland Carriage
Small Items Carriage
Spend just £75 (Ex VAT) and receive FREE delivery. Orders placed before 4pm are normally dispatched the very same day for next working day delivery. There can occasionally be delays if payment is via credt card. If the value of your order is below £75 (exVAT) a small carriage charge of £6.95
Large Items Carriage
Such as tables furniture cages operating lights etc (anything that is palletised) a large item carriage charge of £75 will be applied. For carriage to Northern Ireland Scottish Highlands & Isles and all non-mainland UK destinations these will be quoted before shipping on an individual consignment basis.
Scottish Highlands & Isles Carriage
Carriage charges will be quoted for before shipping on an individual consignment basis as the weight, size and destination affects the charge.
Northern Ireland (NI) Carriage
Any pallets to NI require customs clearance and Vet Direct provide a commercial invoice with every assignment. We will need your XI EORI number and Trader Support Service (TSS) number to produce this Commercial invoice. In order to get an XI EORI number the customer needs to firstly apply for a GB EORI number on https://gov.uk/EORI then HMRC will issue an XI EORI number if you are conducting NI trade. If you are registered with TSS they will offer help and support to get your XI EORI number in good time and this is also one way HMRC identify if you are conducting NI movements. For information visit https://www.gov.uk/guidance/trader-support-service. Carriage charge will be quoted for prior to each shipment being dispatched. The customer is responsible for any customs clearance charges.
International Carriage
Carriage charges will be quoted for before shipping on an individual consignment basis as the weight, size and destination affects the charge. A Commercial Invoice will be supplied. For all EC customers an EORI number is required to fulfil customs requirements. The customer is responsible for any customs clearance charges.
Shortages, damages and errors
Such as oversupply must be reported to Vet Direct Services Ltd within 3 working days.
